Privacy Policy
Last updated: September 2026
01Introduction
usePromptly, operated by Opentecc Ltd ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using usePromptly, you agree to the collection and use of information in accordance with this policy.
02Information We Collect
2.1 Personal Information
We may collect personal information you provide directly, including:
- ›Name and email address when you create an account or join the waitlist
- ›Payment information when you subscribe to our services
- ›Content you create or upload using our platform
- ›Communications with our support team
2.2 Usage Information
We automatically collect certain information about your use of our platform:
- ›IP address and device information
- ›Browser type and version
- ›Pages visited and time spent on our platform
- ›Features used and interactions with our AI tools
03How We Use Your Information
We use the information we collect to:
- ›Provide and maintain our platform and services
- ›Process payments and manage subscriptions
- ›Improve our AI capabilities and platform features, using only data you create on usePromptly
- ›Send you important updates and notifications
- ›Provide customer support and respond to inquiries
- ›Analyse usage patterns to enhance user experience
- ›Comply with legal obligations
None of these uses apply to data we receive from Google APIs. That data is covered only by Section 05, Google User Data.
04Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- ›Service Providers: With trusted third-party service providers who assist us in operating our platform
- ›Legal Requirements: When required by law or to protect our rights and safety
- ›Business Transfers: In connection with a merger, acquisition, or sale of assets
- ›Consent: With your explicit consent for specific purposes
05Google User Data
If you choose to connect a Google account, usePromptly requests access to:
- ›Your basic profile (name and email address): to identify which Google account is connected
- ›Google Calendar events: to create, update, and cancel calendar events for meetings booked through usePromptly, and to generate Google Meet links for those meetings
5.1 How We Use Google User Data
We use Google user data only to provide the user-facing scheduling features described above. We do not use it for advertising, we do not sell it, and we do not use it to develop, improve, or train generalised AI or machine-learning models. Our staff do not read it unless you give us permission, it is necessary for security purposes or to comply with applicable law, or it has been aggregated and anonymised for internal operations.
5.2 Sharing
We do not transfer Google user data to third parties except as necessary to provide or improve the user-facing features above, to comply with applicable law, or as part of a merger, acquisition, or sale of assets with prior notice to you.
5.3 Storage and Retention
Access tokens for your Google account are stored encrypted and kept only while the account is connected. For the calendar events we create, we keep only the references needed to update or cancel them, for as long as the related booking exists.
5.4 Revoking Access and Deletion
You can disconnect your Google account at any time from your usePromptly settings, or from your Google Account permissions. When you disconnect, we revoke our access with Google and delete the stored tokens. Events already added to your calendar remain there. To request deletion of any remaining data, contact us at the address in Section 12.
5.5 Limited Use
usePromptly's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
06Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
07Your Rights
Depending on your location, you may have the following rights:
- ›Access: Request access to your personal information
- ›Correction: Request correction of inaccurate information
- ›Deletion: Request deletion of your personal information
- ›Portability: Request a copy of your data in a portable format
- ›Objection: Object to certain processing of your information
08Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
09Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
11Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12Contact Us
If you have any questions about this Privacy Policy, please contact us: